HYBRID SERVICE ORCHESTRATION

Service, orders, and payments — in one operational flow.

AVO helps restaurants and shared venues orchestrate hybrid service, ordering, and payment flows without replacing the systems they already use.

StateService request received
RoutingOrder routed
SystemPOS synced
TransactionPayment pending
OutcomePayment confirmed

Hospitality breaks when flow breaks.

Staff attention delays

Service slows down when staff attention depends on manual handoffs and visual checks.

Ordering bottlenecks

Busy shifts expose weak points in the order flow, leading to lost revenue and frustration.

Payment friction

The final table moment is often the slowest, stalling turnover and guest satisfaction.

Fragmented operations

Requests, orders, and payment status are split across disconnected, legacy tools.

AVO is the orchestration layer between the table and the operation.

We don't replace your POS. We make service, orders, and payment flow work together inside the operation you already run.

"AVO replaces friction, not your core systems."

Unified Flow Engine
Legacy-Safe Integration
Service Request State
DATA SYNCHRONIZING

Hybrid service

Seamlessly switch between digital-first and staff-assisted service models based on guest preference or staff capacity.

Order Queue Logic
DATA SYNCHRONIZING

Integration-first

Deep hooks into your existing POS and KDS providers to enable advanced routing without complex workflow rework.

Sync Confirmation
DATA SYNCHRONIZING

Built for real venues

Designed for the chaos of high-volume environments, ensuring fallback-ready operations and hardware compatibility.

Orchestration in action.

Guest actions become operational signals — routed, aligned, and completed in one connected flow.

1

Guest initiates

Guest scans a QR, requests staff via a physical button, or orders directly from their mobile device.

2

AVO routes the action

The request is instantly categorized and routed to the right screen, device, or team member in real-time.

3

Staff and systems stay aligned

Your existing POS and KDS receive the data. Staff stay updated via wearable or handheld alerts.

4

Payment and status forward

Payment when you're ready — starting with pay-at-counter, with table-side options where supported.

Versatility by design.

Tailored orchestration for modern hospitality operators.

Single restaurant

Elevate guest experience and staff efficiency in independent venues without changing your stack.

  • Staff request routing
  • POS-safe integration
  • Fallback-ready operations

Multi-brand operator

Centralize operations across diverse concepts with a single orchestration layer for consistent flow.

  • Multi-brand orchestration
  • Operator-level visibility
  • Unified data reporting
Coming Soon

Food hall orchestration

The ultimate challenge. Multi-vendor ordering with a single guest checkout flow.

Food hall orchestration

The ultimate challenge. Multi-vendor ordering with a single guest checkout flow.

  • Multi-vendor
  • Single Checkout
  • Complex Routing

Integration without interruption.

AVO connects to your existing stack through adapters and fallback logic — improve flow without forcing a rip-and-replace project.

POS adapter approach

Deep hooks into legacy systems for seamless data flow.

Fallback ready

Built to improve flow without forcing rip-and-replace.

No forced rip-and-replace

Keep the hardware and software your staff already knows. We adapt to them, acting as the connective orchestration layer.

Guest Touchpoints
AVO ORCHESTRATION
Real-time adaptive routing & Logic
POS / KDS
Payment
Staff App
Staff View

Start with a focused pilot.

One venue, focused scope, measurable outcome. Validate the flow and measure the impact before you expand.

Pilot timeline varies by venue and POS setup.